The Star Entertainment Group
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Google Reviews (5)
The venue has a horrible air freshener going through the air con. It's very off putting. Freshness doesn't come from chemical
It's new, it has the hype as such but it's the little things that let it down. Obviously if you are a gambler it's the place to go but we decided to have a few Sunday afternoon drinks in the Cherry bar and then onto the observation deck. It would appear that no staff were working as the amount of empty glasses left on tables, tables not wiped down and generally an untidy area did not make a great impression. We literally had to clean our own table. The DJ playing was good and kept it loud enough to hear but not too loud so you couldn't talk. The observation deck is a high point but as new very crowded at sunset.
I currently visited your new star casino in Brisbane to sort my membership out but was escorted out due to this still being inactive. Yor staff could not help and since returning this form back in September I still have not had any response. It is very frustrating and embarrassing to be treated as if I am a criminal. I have provided ALL the information you requested to prove who I am. I have provided all the information to your staff onsite as well. My card has NOT worked since signing up and I am not getting any assistance to help get this sorted. MY QLD DRIVERS LICENSE is an illegal document, my marriage certificate is a legal document yet i still cannot get a membership. I have reattached ALL Forms again that have been signed by a JP and also attached my Passport and would like/appreciate a response. I have just sat on hold for the last 26 minutes waiting to speak with the due diligence team and then only to be told they are too busy to speak to me and once they look at my email - that was sent on SEPT 24 they will get back to me. THIS IS NOT GOOD ENOUGH. I will take this to a current affair....
My lovely father-in-law took me to Star Casino to show me how amazing it is. Just as amazing was my steak burger, it was simply tender and delicious…perfect. My father-in-law enjoyed fish and he said it was really good. Thank you Chef Matt. I even noticed how the chef pleasantly worked with the wait staff to ensure diners were well taken care of to enjoy the their experience. This was on the 23rd floor where the Sky deck is and the views were wonderful. 😋
There is one Indian lady at security, she will throughly scrutinize all Indian/ Asian people with no valid reason as she believes that Indian/ Asians cheat. She racially profiles people. My license was original , she was claiming that it was fake. Finally a local security guy came to my rescue and have proved it was original by checking with black light.
Reviews sourced from Google Maps