Hotel Grand Chancellor Brisbane
Upmarket hotel offering an outdoor rooftop pool, plus a restaurant & a bar with a terrace.
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Google Reviews (5)
After driving up the east coast from Sydney with my mum and staying in various hotels/motels, our feelings on this hotel were mixed. Upon arrival we were pleasantly surprised as it had convenient parking ($30 per night), modern interior and a fresh floral scent. Unfortunately when we got to our room we were hit immediately with an old stale musky odour. The old style wall vent aircon seemed to also only have one fan setting which was low even tho is indicated medium and high. My mum started to feel unwell with the odour so we spoke to reception to see if we could move rooms. After trying another 2 rooms, we were told there were no other rooms available of our room type and they believed it must have been a product the cleaners used causing the smell so we settled on room 510 which did have a more modern aircon unit that worked. However the smell still persisted, so we ended up sleeping with the balcony door open to get some fresh air in. The room itself was ok, basic, good sized beds, the balcony could do with having a chair on it so you can enjoy the view, a safe would have also been very beneficiary so we didn't have to take our valuables with us at all times. On a positive the Banquet dinner no 1 was really lovely and a reasonable price aswell! However, breakfast let the hotel down again as the cooked options were mediocre, there wanst any herbal tea or hot water on offer so i had to ask and the tea and coffee available were in a flask pre made stewing all morning. We would have expected from a 4 star hotel to have a coffee machine available. Lastly, the rooftop pool and gym has beautiful views just would have been nice to be able to look out the windows, at sunset all you can notice when the sun hits them is how dirty they are. Location was great, next to the park, along the free bus loop and a short walk into the city. Wouldn't take alot to make this hotel great.
We booked a mystery flight for our anniversary where flights and accomodation are included. We were lucky enough to be staying at HGC in Brisbane. From the moment we checked in, everything ran smoothly. Jo (I think that was her name) was so polite and helpful. The city map, buffet breakfast vouchers & complimentary chocolate were a nice touch that we really appreciated. The room itself was so tidy & it smelt absolutely wonderful whenever we walked in (I need the name of the air freshener!!) the pool area is great & there was a gorgeous view as well. We will definitely be staying here when we come to Brisbane in the future. Thanks Jo for everything. You truly made our stay the best with your attention to detail.
According to my knowledge that nice hotel and the moment of arrived, the staff went above and beyond to make us feel welcome and comfortable. The highlight of our stay was the exceptionally kind and warm-hearted lady who worked at the reception desk in the mornings. She was always so friendly, helpful, and genuine — her kindness really stood out and made our stay feel even more special. Every interaction with her brightened our day, The hotel itself is wonderful: rooms spacious, clean, and offered a beautiful view. The facilities excellent, and the atmosphere throughout the hotel both elegant and relaxed, which made it the perfect setting foe visitoi.according to my knowledge Irecommend the Grand Chancellor Hotel highly enough. !
The ladies at the front desk were polite and soft-spoken and very helpful. The rooms were clean and organised. The rooftop pool was absolutely stunning, with the view of the city, especially the view of the city at night with all the lights was just mind blowing! Check in and check out was quick and easy due to the ladies being amazing and kind hearted, we come to brisbane once a year for my son's hospital appointment and will be staying again and again! And will be 100% recommending to others! What an amazing place to stay at, it was hard to get in the car and leave. Was absolutely beautiful!
It's a beautiful place to stay. The roof top gym and pool is high quality and loved breakfast. My room rocked. Staff even gave me a tooth brush and lots of things that I needed which I didn't have with me. Quiet too as it's on the edge of the CBD.
Reviews sourced from Google Maps