Mantra South Bank Brisbane
Modern rooms with Wi-Fi, plus a contemporary restaurant, a bar, a heated pool & a gym.
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Google Reviews (5)
The hotel itself is good for what you pay for. Minimalist rooms, staff keep things pretty clean. Bins always emptied. Advertised airport shuttle.... No airport shuttle service available. Situated on a busy street so expect the nights to be noisy. Comfortable stay. May book again.
The service on our first night was excellent, and the small snack tray left in the fridge was a nice touch. Unfortunately, the rest of the stay didn’t live up to that initial impression. The room itself was fairly average, and the bathroom was not up to standard in terms of cleanliness. The balcony door lock was also broken, with a sharp edge that nearly caused injury. We also had issues with valet service. While I’m fine with the $50 per night fee, we were told our car would be ready in 10 minutes, but it took 35 minutes, which made us late for an appointment. That was very frustrating. At $550 per night for a one-bedroom apartment, the overall experience did not reflect the price, particularly when it came to cleanliness and consistency of service. Additionally, the difficulty we experienced getting breakfast on the first morning led us to skip the included breakfast entirely on the second day. The café service was disappointing and matched the overall experience of the stay.
Being first greeted with a smile and a professional young man is always welcomed. Situated very close to Southbank is a bonus with lots to do within walking distance. Restaurant in hotel was excellent (especially accommodating a person with Coeliacs/Gluten Free), room was clean and tidy and comfortable beds is always a bonus.
We had an amazing stay at Mantra South Bank on January 30th. The team was incredibly professional and made us feel welcome from the moment we arrived. While the room decor is minimalist, it was exceptionally clean, efficient, and very comfortable. The location is unbeatable—being steps away from the theatre, artificial beach, shops, and restaurants made our trip so easy. A special shout-out for the breakfast; though the selection was curated, the quality was excellent and the personalized service for Platinum members was a lovely touch. We even had the chance to chat with a few TV personalities during our stay, which was a fun highlight! Tip on Parking: Finding a spot directly in front is tricky, but they offer valet for $50 or private parking for $30, which is worth it for the convenience.
We stayed at the Mantra Southbank for 2 nights for the celebration of New Year's Eve and a special birthday on 1 January. A spacious one-bedroom suite with a balcony looking over the city was a home away from home, very comfortable and well equipped. The room was showing it's age and would benefit from an upgrade to the (large) bathroom. A well equipped kitchen adds to the utility of the room provides a good alternative to the multitude of nearby restaurants, cafes and bars. Staff were always courteous, understood our needs and helpful with directions. On this latter point, we received a call from reception on the morning of our check-in to advise about road closures in the area should we be coming by car. A very thoughtful service anticipating possible guest needs. The hotel restaurant was not open for meals apart from breakfast. As might be expected, the accommodations were premium priced for a very popular event. However, direct booking through the ACCOR rewards program attracted a useful discount. The hotel is recommended for short or longer-term stays due to the proximity of the major entertainment precinct in Brisbane.
Reviews sourced from Google Maps