Oaks Brisbane on Charlotte Suites
Streamlined apartments in a modern hotel featuring indoor & outdoor pools, plus BBQ grills & a gym.
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Google Reviews (5)
Lovely welcoming apartments. Staff always efficient and friendly. Very kindly moved us to a higher floor and gave us sparkling wine and chocolates to celebrate our 49th wedding anniversary and 35th stay at Oaks. Much appreciated. Thank you.
Location was handy, the reception staff were nice. But the room left alot to be desired for the price. $550 for one night, mid week. The room was ready 1 hour late, No ice in the freezer, no tissues, no spare toilet paper, no Netflix, paid wifi, coffee machine didn't work properly and there were poorly patched holes in the walls. For that money you expect the typical hotel things to be sorted out. I will go elsewhere next time
Staff were so friendly, location was perfect. The suite itself was a great size with a fabulous view from the 39th floor. But... The room itself was a bit scruffy, didn't look like it had a thorough clean. The duvet was dirty as you can see in the photos and the rooms itself had lots of marks on the walls and door, could do with a fresh coat of paint.
Not good. Took ages to check in. 3 people behind the counter and it still took a while. We got there at 1:52pm and were told our room wasn’t ready for a 2pm and we would have to come back later. Gym is pathetic. May as well remove it from your amenities. Buy some dumbbells and a cable machine. Water takes ages to heat up in room. Aircon was noisy made a rattle noise throughout the apartment. House keeping came at 3pm to tidy and clean. 5 people getting ready to go out so we asked them to come back but they didn’t. Good location. But I wouldn’t stay again. Needs a Reno.
Location is great, close to everything. Hotel did not provide room service, we had to keep going down to reception lobby instead of products wanted brought up. Eg towels etc. parking fee is absolutely absurd $45 a night when it should be included with your stay. Room carpet was stinky. Good overall considering in heart of CBD and staff were polite.
Reviews sourced from Google Maps