The Calile Hotel
Chic hotel offering a trendy lobby bar, an airy restaurant & an outdoor pool, plus a spa & a gym.
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Google Reviews (5)
The rooms are genuinely lovely — very clean, beautifully maintained, and the bed is exceptionally comfortable. One of the best hotel sleeps I’ve ever had. The staff are kind, professional, and consistently welcoming, and the breakfast offering is genuinely delicious with great-quality food. Unfortunately, the shared amenities fall far short of the hotel’s luxury positioning. The pool was an overpopulated nightmare — at one point there were easily 20+ screaming kids, alongside groups of drunk adults shouting in the pool, creating an atmosphere that felt like a spring break party scene rather than a luxury retreat. After a 3-hour drive, it was impossible to find a seat or sun lounger — not a single spot available to relax. We also witnessed a parent casually changing a soiled diaper at the very edge of the pool, in full view of guests. The overall experience felt closer to a Vegas hotel or a budget cruise than a considered, high-end environment. The gym is beautiful in design, just like the rest of the hotel but impractical for most users. There are no machines — only free weights and squat racks. The setup is clearly tailored to CrossFit-style training, not to the broader expectations of a luxury hotel gym. A simple and effective improvement would be a timed sun-lounger reservation system, ensuring every guest gets a fair opportunity to relax and enjoy the pool. In the end we had to go work out at another gym and also use the pool there to escape the chaos at the Calile pool. We were incredibly excited to stay here, but ultimately left disappointed by the pool and gym experience. Everything else is excellent — the hotel simply needs to bring the same level of thought, hospitality, and planning to its shared amenities.
I don’t even know where to begin. Yes, the hotel is very nice in terms of its design, and the location is hip with many small boutiques. However, it seems that the guests are mainly young families with small children. The pool area is full of children (families with two or more kids!). I have never seen so many children at once in a hotel like this. The pool loungers are taken immediately; they even place mats along the edge of the pool to accommodate even more guests. I would not recommend this hotel to travelers without children.
It is unfortunate that the staff at this hotel are so unprofessional and untrained because everything else is actually beautiful. My stay at the Calile was ok as I was impressed by the hotel facilities. However, it is the staff that make a hotel and without good staff that actually care and have experience then a hotel is nothing. As such, the staff were exceptionally rude and hopeless. Upon arrival the staff at reception were incompetent and had an obvious attitude. For a hotel of this calibre I expect to be welcomed with a smile and taken up to my room. Across the entire hotel the staff is LAZY. They have attitude and make everything seem harder then it is. It is the job to make guests feel like the are in a holiday not make them feel bad for being on a holiday. The restaurants were great and the rooms were nice however I will not be returning due to the staff. They should be embarrassed. In addition, there is no water in the room which is ridiculous and the cleaners don’t even tidy the room properly the make the beds and nothing else. This is not a five star hotel experience - I am disappointed.
I can see what the Calile has such a good reputation. A beautiful hotel and atmosphere - stayed for 4 days and had a great time. The rooms have every feature to make your stay comfortable and peaceful. Despite many events going on at the hotel - it was quiet and private. Dined at Hellenika, breakfast by the pool and all the cocktails, coffee were all excellent. Service was exceptional from start to finish and complemented the experience perfectly.
It's a beautifully designed hotel that feels luxurious and gives the holiday vibe at the same time. Room was spacious with a good size round table for dining and/or working. It has a open closet which was convenient to leave the suitcases open but at the same time it can look messy with clothes all just hanging out in the open. The only thing we didn't like was the open design of the bathroom. As much as the toilet is separated with a door, the lack of privacy in the bathroom is not ideal for me. Service overall was very attentive - everywhere in the hotel. There are so many of staff and all so friendly all around. Location is very convenient to restaurants and buses. Plenty to do and see around the area! Everything went well except for a few little things which is no big deal but given the claim to be 5 star and the price we pay, I was annoyed on our last day where housekeeping was only half completed with towel still left in the basin, amenities not replenished, bin not emptied etc basically it looked like housekeeping came in and had to rush out. I gave this feedback to guest services and they were prompt in addressing my complaint and offered a late check out but it wasn't communicated to housekeeping as I got the knock on the door at 11:30am asking if I was leaving. Why try to fix things just to ruin it again. Overall, it's a lovely place but for that price and target audience, then they need to work onconsistency and attention to detail.
Reviews sourced from Google Maps