The Star Grand Hotel
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Google Reviews (5)
We stayed at The Star Grand Hotel last night for our anniversary and had an excellent experience from start to finish. We booked a King Riverview room, and the views were spectacular. The room itself was beautifully presented, spacious, comfortable, and felt very well appointed. It made the stay feel special without being overdone. The staff also went out of their way to acknowledge our anniversary, which we really appreciated. They provided a complimentary bottle of champagne and had two towel swans set up on the bedspread, which was a thoughtful and memorable touch. I honestly could not fault the hotel in any way. The service was polished, the room was excellent, and the overall experience felt premium and relaxing. Breakfast the next morning was also really nice, with good quality food and a pleasant atmosphere. The pricing was very reasonable as well, particularly considering the quality of the room, the views, the service, and the overall experience. Overall, The Star Grand Hotel made our anniversary stay feel genuinely special. I would happily stay again and would recommend it to anyone looking for a high-quality hotel experience in Brisbane.
We have just visited Star Grand for the second time. Reception by Zara was friendly and efficient. As before our King Riverview room (this time with an adjoining door)had a great view and the facilities were as you'd expect. The free, stocked mini bar (no alcohol)was a nice touch. Room servicing was excellent. We did not include breakfast this time, opting instead to have brekkies at Blabbers up on the Skydeck. The only disappointment there was the Blue Spinner Crab omelette. Bit pricey for the drizzle of crab on the eggs. Service was good and friendly. Those staff met at the Star were also all friendly and helpful. One big gripe is the $45 a day parking charge for hotel residents. Punters at the Casino and diners at Star restaurants can qualify for free parking. Hotel patrons who do stay there, play there and eat there get zilch.
We`ve stayed at the Star Grand Hotel many times, and in many aspects it was a better experience than at the Darling. The rooms are modern, generally clean and well-stocked when it comes to the hotel room supplies, - from bath robes, body and facial moisturisers to the Star-branded chocolate. Staff was very helpful, attentive and friendly with every query or requirement we had. We always felt valued and welcome. Food is absolutely fantastic, - we ordered in-room dinner, and it arrived fresh and was mouth-watering. Steak was cooked to perfection, it was tender and well-seasoned, accompanied by some tasty dressing and beautiful and creamy garlic butter. I don`t usually eat fries, but these ones were the best I`ve ever had. The serves are also generous and priced adequately. The Star Grand Hotel is well underestimated; I highly recommend it!
The Star is extremely opulent and luxurious. It exceeded out expectations ten fold! The hotel interior is stunning and smells so good everywhere you go. The pool facilities are unreal and probably the best I've ever experienced - three pools total, sauna, steam room with a great pool bar. We were upgraded to the river view room and we were so impressed by both the room and the view- we felt like a million dollars! We wish there was a breakfast buffet, however, the room service was just as good. Complimentary snacks and drinks from the mini fridge!!! Never seen that before and we loved it. Great staff Can't recommend enough .
We had a wonderful stay at The Grand Star Brisbane on the morning of 16 December, made even more special as it was a graduation celebration for our daughter and her fiancé. Their stay was a generous graduation gift in the form of paid accommodation, and from the moment we arrived, the experience exceeded our expectations. The hotel kindly upgraded them to a beautiful room with a lovely river view, which was such a thoughtful and appreciated gesture. A special mention must go to a young lady from the concierge team, whose customer service was truly outstanding. Unfortunately, we didn’t get her name, but her kindness and professionalism made a lasting impression. She organised and delivered a graduation cake to the restaurant Cucina Regina located on level 4, arranged graduation balloons in our daughter’s room, took care of a bouquet of graduation flowers and a vase, and even assisted with transporting our luggage and helium balloons to the room for the dinner celebrations. She also efficiently handled our valet parking, making everything seamless and stress-free. Her attention to detail and genuine care made our stay incredibly comfortable and enjoyable. We truly wish we had asked for her name so she could be personally recognised, as her exceptional service turned a special occasion into a truly memorable one. To top the experience all the contents in the mini bar were complimentary. Thank you to The Grand Star Brisbane Resort Hotel and its wonderful staff for such a memorable experience. We will definitely be returning and highly recommend it to others.
Reviews sourced from Google Maps