Oaks Gold Coast Hotel
Airy quarters in an understated hotel offering an outdoor pool & a hot tub, plus ocean views.
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Google Reviews (5)
This grand hotel with impressive high ceilings at the lobby, solid granite everywhere including inside the rooms and bathrooms, is in immaculate and very clean condition with stunning ocean and river views next to a light rail stop, with short light rail trip to Cavill Ave Surfers and only 1 stop to the Casino. The ocean views are majestic, the bathrooms grand, & also get large screen tv with foxtel at the price of a motel stay. The service is excellent, with special thanks to Rachel for the VIP service at check in, to Crystal and Avani, a dedicated hard worker. Highly recommended stay here
Fresh wooden floors and clean bed but all the other furniture is so old and broken or chipped. Chairs look stained, wallpaper peeling and the shower is so hard to turn on, sounds like the pipes are going to burst any second. Stains and dust on toilet walls and floor. Standard process in hotels is that room service will come in and take rubbish out and freshen the room up while you’re out and about. Don’t book here expecting that. Lobby is very outdated and the pool looks like it’s from the 80s and the water looks dirty. Would not recommend booking here
My friends and I had the most amazing and memorable stay at this hotel. Rachel gave us the most welcoming check in and we had a gorgeous room with amazing views. It was clean & comfy. Great location with the tram being right across the road and so close to the beach too. It was perfect and I couldn’t thank the staff enough for such an amazing stay!
The room and view are great value. Location is OK. Unfortunately, the service and amenities were very poor. Despite the hotel advertising as having wifi, it wifi didn't work and the staff acted as though I was lying when I complained. This is despite knowing that some rooms always have issues. There we also cockroaches in the room but after my experience with the wifi I didn't bother to report them. Noone would do anything. For a holiday I wouldn't have cared, but I would not have booked the hotel for work if I knew it didn't have wifi. I will not be using Oaks for work again, and recommend others avoid it too.
We had a wonderful 2 night stay, my fiance forgot it was our anniversary which gave the reception staff a laugh as I had mentioned to them it was. The location is fantastic, close to the tram and short walk to cafes etc. The pool and spa was lovely, staff were fantastic. The only thing missing is a cafe or restaurant within the hotel but that's not far of a walk away. Will definitely be back again 😊
Reviews sourced from Google Maps