Tiki Hotel Apartments Surfers Paradise
Contemporary apartments, many with whirlpool baths, plus a poolside bar & a rooftop hot tub.
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Google Reviews (5)
We’ve booked two nights in Tiki on short notice. We were traveling with our 3-year old and the rooms looked nice enough online. Come checking in we discovered that the rooms were rather old and worn. It was’nt dirty percee, but the fold out couch didn’t look very inviting with stains and hairs on it. Nearly all of the upholstery in the bedroom was torn, shutters dividing the bathroom from the living were busted and missing, and it looked like nothing was updated since 1985. WiFi wasn’t working as well. We checked in late and went out for dinner straight after. When I told receptionist that there was damage to the room and I was worried we would loose our $200,- bond, they were understanding and made a note that I reported the damage. Someone came by to fix the wifi within half an hour, so that’s good. The location is really good, right near the shops and bars. The downside however is that it’s really noisy. The windows barley cancel out noise and loud traffic, drunk pedestrians and music was disrupting sleep till 2.30am and. From 5:30am the garbage trucks would roll up. If upgraded with modern rooms, and more soundproofing it would be a great stay. At this time, I wouldn’t recommend it. Especially when traveling with young kids.
We recently stayed at this hotel and had a pleasant experience overall. The rooms and facilities are quite dated and could definitely use a refresh, however the location absolutely makes up for it — it’s perfectly situated and so convenient for everything nearby. The staff were very friendly. If you’re looking for somewhere in a fantastic location and don’t mind slightly older décor, this hotel is a solid choice.
Cannot believe how falsely advertised this place is online. Photos show new, modern and renovated rooms. Even the pictures of the spa bath have been edited to look like it’s new and bright white, when in reality the entire bathroom was a discoloured yellow from how old and dated it is. Multiple broken things in the room - furniture falling apart, mirrors cracked, holes in walls, etc. I added just a few photos of how bad it was. At almost $250 per night in a non peak time of the year, the quality that I got is just outrageous. I would not have booked here if the photos were realistic to what the rooms were actually like. When I spoke to receptionist about it I was told there’s actually only about 3 modern renovated rooms that match the photos online and they were all booked... So with 800 or so rooms, only actually 3 match the photos?! What an absolute joke. I was left stuck there due to nowhere else being available at the last minute, and the only alternative offered to me was checking out early, no other room was offered I guess because they knew any other room would be just as bad. I’ve stayed in $100 per night places that have been far better than this place was. Take your money elsewhere unless you want to stay somewhere dingy and unkept… it seems like a druggie hotel to me.
This was a great hotel! I enjoyed going to sea world and the price was right on point it had free parking, i came with mum, husband, nephew, sister and kid, our room was on the 5th floor, we had a great view of the lake, we used the pull out couch to fit my sister and mum and the kids that the bedroom with 2 single beds and me and my husband had the master bedroom so a large family can fit great, however when we arrived the aircon wasnt working but a friendly staff member came and fixed it when we were at sea world! I would stay again!
Big thank you to Meshelle/Mechelle for being so friendly and helpful on check-in and check-out and the young lady who helped us in the evening. The room was big, the bed was comfortable and my son had so much fun on the slide. The building and facilities are a little older and though there was an issue with filling the spa (couldn’t switch from shower to tap) we were still able to enjoy a lovely bath + view from the room was nice. Overall very happy with our stay. Thank you 😊
Reviews sourced from Google Maps